Shipping Policy

Thank you for shopping at Jolly Christmas. Here’s everything you need to know about how and when your order is shipped.

Where We Ship

We currently ship to addresses in the United States only.

Shipping Cost

Shipping is free on all orders. The shipping cost is always shown at checkout before you pay.

Processing Time

Orders are processed within 1–3 business days (Monday to Friday, excluding US public holidays). Orders placed on weekends or holidays are processed on the next business day.

Delivery Time

Our products ship from warehouses in the United States. After your order has been processed, delivery usually takes 3–5 business days.

Total time from order to delivery: about 4–8 business days.

Delivery times are estimates. During the holiday season, carriers may need a little more time, so we recommend ordering early.

Christmas Delivery

Want your order before Christmas? We’ll post the last order date for Christmas delivery here soon. Until then, we recommend ordering as early as possible.

Order Tracking

Once your order has shipped, you’ll receive an email with your tracking information. You can also see your order status in My Account.

Wrong Address or Missed Delivery

Please check your shipping address carefully before placing your order. If you notice a mistake, contact us right away at support@jollychristmas.com. We can only change the address before the order has been shipped.

We can’t offer a refund for orders that are lost or returned because of incorrect shipping details provided by the customer.

Delayed, Lost or Damaged Orders

If your order hasn’t arrived within the guaranteed delivery time, has gone missing, or arrives damaged or not as described, please contact us. You can find what we refund and when in our Refund & Returns Policy.